When someone works with Fink’s, they’re not just another employee—they’re family. With nearly a hundred years in the jewelry business, we’re dedicated to staffing each location with lovely team members who care about providing customers with the best experience imaginable. We thought it was high time you met our very own Nancy McCall, our Richmond, Virginia, jewelry store expert who’s been with us for a decade.
An Inside Look at Our Richmond, Virginia, Jewelry Store
Located on Gayton Road and Broad Street, our family-owned and operated Richmond, Virginia, jewelry store has been a staple of the community for over 20 years. It doesn’t matter whether you’re stopping in to create a custom engagement ring or searching for a new designer TAG Heuer watch to add to your collection—our team is dedicated to creating a personal and memorable shopping experience for every single visitor. Our Richmond, Virginia, jewelers are knowledgeable, friendly, and ready to help you every step of the way.
Ask Your Richmond, Virginia, Jewelers for These Available Designers:
- Sabel Collection
- LAGOS
- John Hardy
- Mikimoto
- IPPOLITA
- David Yurman
- Marco Bicego
- Roberto Coin
- William Henry
Nancy McCall’s History with Fink’s
Nancy McCall is one of the most beloved sales professionals at our Richmond, Virginia, jewelry store—but did you know she started as a loyal customer? Back in 2004, every bonus earned at her previous job would go directly toward a new David Yurman piece. Little did she know that this brand obsession would lead to Richmond, Virginia, jewelers, customers, and colleagues lovingly referring to her as our “David Yurman captain.”
Finding herself enticed by the warm and welcoming atmosphere created by the team, she soon took a leap and joined the Fink’s staff. Flash forward, and she’s already celebrating her 10-year anniversary in 2025! With a decade of experience under her belt, Nancy McCall is someone you can trust, whether you’re searching for a luxury wristwatch gift or a “treat yourself” pendant necklace.
Customer Service: The Fink’s Promise
When it comes to finding a Richmond, Virginia, jeweler, you want someone you can trust to have your back with every purchase. When Nathan Fink founded Fink’s Jewelers in 1930, customer service became a core value.
This remains true with every employee hired—Nancy McCall included. She loves to build personal connections with clients and be a part of their special moments. Infectiously enthusiastic about everything she does, Nancy has clients singing her praises.
Expert Advice for Fink’s Clients at Our Richmond, Virginia, Jewelry Store
The next time you’re browsing in our Richmond, Virginia, jewelry store, think of Nancy’s professional advice. She believes that jewelry should reflect who you are and encourages clients to embrace their personal style with every purchase. When it comes to finding designs that make you happy, there are no rules!
Nancy’s Personal Life
When Nancy is off the clock, she loves spending time with her family and dog, Cooper. If you keep your eyes peeled in town, you may find her on the pickleball courts or tearing it up on the line dancing floor. Determined to make this the year of traveling more, she’s planning on seeing the world, whether that’s taking solo vacations or planning extravagant girls' trips.
Whether you’re saving up your tips to invest in a David Yurman design, like Nancy, or want to window shop the brilliant diamond designs on your day off, don’t be afraid to waltz into our store and say hi to our lovely Richmond, Virginia, jewelers.
